Return Policy
Product(s) returned within 30 days of the original purchase that include the original receipt (or can be verified in our system), will be fully refunded via the original form of payment. Otherwise, the refund will be made in the form of an in-store credit or gift card. Products being returned must have packaging in-tact, be unopened and unused.
If you would like to exchange a product for the same item, we can do an even exchange. However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Likewise, if you exchange for a different item at a lower price point, you will receive back the difference in price and sales tax.
If original receipt cannot be found, we are unable to perform an exchange or return.
After 30 days we are unable to perform a refund or an exchange.
All refillery items are FINAL SALE this includes bottles purchased for refillery items.
Other Final Sale items include toilet paper, menstrual cups, reusable pads, Elate products, lip tints, lip balms, nail polish, bio glitz, fragrances, deodorant.
{Subject to change based on new products}